potoja Terms & Conditions
These Terms & Conditions govern your use of the potoja platform, including all betting, casino, and account services available at potoja.net. Please read this document carefully before registering or placing any wagers. By creating an account on potoja, you confirm that you have read, understood, and agreed to these terms in full.
What You Need to Know at a Glance
potoja is strictly an adults-only platform. You must be 18 years of age or older to register, deposit, or place any bet. Age verification may be requested at any time, and accounts confirmed to belong to individuals under 18 will be permanently closed.
Each player may hold only one registered account on potoja. Duplicate accounts are a violation of these terms and will result in immediate suspension of all associated accounts. Any balances or pending withdrawals held in duplicate accounts may be forfeited.
All financial transactions on potoja are conducted in Bangladeshi Taka (BDT). Deposits and withdrawals are processed via bKash, Nagad, Rocket, Upay, SureCash, Visa, Mastercard, and bank transfer. The minimum deposit amount is ৳200.
All bonuses and promotional credits issued by potoja are subject to wagering requirements before withdrawal. The specific requirements applicable to each promotion are set out in the promotion's individual terms, which form part of these Terms & Conditions.
You are solely responsible for maintaining the confidentiality of your potoja login credentials. Any activity conducted via your account is your responsibility. If you suspect unauthorised access, contact support immediately at [email protected].
potoja provides deposit limits, session time controls, cool-off periods, and self-exclusion tools. Players who believe their gambling is causing harm are encouraged to use these tools or contact support. Full details are available on our Responsible Gaming page.
1. General Terms of Use
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and potoja ("the Company", "we", "us", "our"), the operator of the online betting and casino platform accessible at potoja.net ("the Platform"). By accessing, registering on, or using the Platform in any capacity, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety.
potoja reserves the right to amend, update, or replace these Terms at any time. Where material changes are made, we will endeavour to notify registered players via the email address associated with their account. Your continued use of the Platform following any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any updates.
These Terms are written in English and shall be interpreted in English. In the event of any inconsistency between an English version and any translation, the English version shall prevail. These Terms apply to all products and services available on potoja.net, including sports betting, live casino, slots, crash games, and any other gaming products offered now or in the future.
potoja operates the Platform for entertainment purposes. We are committed to providing a safe, fair, and transparent gaming environment. All games and betting markets available on the Platform use certified random number generators or licensed live dealer studios, and are supplied by reputable providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Play'n GO, and Spribe.
Jurisdiction Notice: The Platform is intended for use by adult players in Bangladesh. By registering, you confirm that online betting and casino gaming is not prohibited under any law applicable to you in your jurisdiction. It is your sole responsibility to ensure that your use of potoja.net complies with all applicable laws in your location.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from these Terms without affecting the validity or enforceability of the remaining provisions. These Terms, together with our Privacy Policy, Responsible Gaming Policy, and any applicable promotion-specific terms, constitute the entire agreement between you and potoja regarding your use of the Platform.
2. Eligibility and Age Restriction
Use of the potoja Platform is strictly restricted to individuals who meet all of the following eligibility criteria:
- You are at least 18 years of age. potoja operates an absolute 18+ policy with no exceptions.
- You are accessing the Platform as a private individual for personal entertainment purposes only, and not on behalf of any commercial entity.
- You are not acting as an agent for, or in the interests of, any third party in relation to bets or wagers placed on the Platform.
- You do not hold any existing account on potoja that has been suspended, restricted, or closed by the Company for any reason.
- You have not been excluded from the Platform via potoja's self-exclusion programme.
- You are of sound mind and are not under the influence of alcohol or any substance that impairs your judgement when registering or placing bets.
potoja takes its obligation to prevent underage gambling with the utmost seriousness. We apply age verification checks at registration and may request documentary evidence of age at any point during the lifecycle of your account. Acceptable documents include a valid national identity card (NID), passport, or other government-issued identification that clearly shows your name and date of birth.
18+ Enforcement: Any account found to be registered to, or used by, a person under the age of 18 will be immediately and permanently suspended. All funds held in such an account will be handled in accordance with applicable responsible gaming obligations. potoja will not pay out any winnings accrued on an underage account.
By completing the registration process on potoja, you make a statutory declaration that you are 18 years of age or older and that all information you have provided during registration is accurate, complete, and up to date. Providing false information, including a false date of birth, constitutes a material breach of these Terms and may result in permanent account closure and forfeiture of any account balance.
3. Account Registration and Verification
To access real-money betting and gaming on potoja, you must create a registered account. The registration process requires you to provide accurate personal information including your full legal name, date of birth, residential address, email address, and a mobile phone number. You are required to create a unique username and a secure password for your account.
3.1 One Account Policy
Each individual player is permitted to hold exactly one active account on potoja. Creating multiple accounts — whether using the same or different personal details — constitutes a serious breach of these Terms. potoja employs technical measures to detect duplicate account activity. Where duplicate accounts are identified, all associated accounts may be suspended and any balances held across those accounts may be forfeited pending investigation.
3.2 Accurate Information Obligation
You are required to ensure that all information provided during registration and at any subsequent point during your use of the Platform is accurate, truthful, and kept up to date. If your personal details change (for example, a change of address or contact number), you must update your account information promptly. potoja is not liable for any loss or delay in processing that results from outdated or incorrect account information.
3.3 Know Your Customer (KYC) Verification
potoja operates a Know Your Customer (KYC) verification process. You may be required to submit identity and address verification documents at any point, including but not limited to: at the time of registration, before processing your first withdrawal, following a change to your account details, or at the Company's discretion as part of ongoing compliance procedures. Failure to complete KYC verification within a reasonable timeframe following a request may result in the temporary suspension of withdrawal functionality on your account.
Acceptable KYC documents include:
- Proof of Identity: National Identity Card (NID), valid passport, or driving licence.
- Proof of Address: Recent utility bill (within 90 days), bank statement, or official government correspondence showing your name and residential address.
- Proof of Payment Method: Where required, confirmation of ownership of the bKash, Nagad, Rocket, or other payment method used to deposit.
3.4 Account Security
You are solely responsible for maintaining the confidentiality of your potoja login credentials, including your username, password, and any two-factor authentication codes. You must not share your account credentials with any other person. potoja will not be held liable for any loss resulting from unauthorised access to your account caused by your failure to keep your credentials secure. If you believe your account has been compromised, contact our support team immediately at [email protected].
Account Transfer: potoja accounts are strictly personal and non-transferable. You may not sell, transfer, or assign your account, account balance, or any associated bonuses or credits to any other person under any circumstances.
4. Deposits and Withdrawals
All financial transactions on the potoja Platform are conducted in Bangladeshi Taka (BDT). potoja does not charge fees on standard deposits, though your payment provider may apply their own transaction charges. You are responsible for any fees levied by your chosen payment method provider.
4.1 Accepted Deposit Methods
potoja currently accepts deposits via the following payment methods:
- Mobile Financial Services (MFS): bKash, Nagad, Rocket, Upay, SureCash
- Card Payments: Visa, Mastercard
- Bank Transfer: Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, and other major Bangladesh banks
The minimum deposit amount is ৳200. Maximum deposit limits vary by payment method and may be adjusted from time to time. Current limits are displayed within the cashier section of your potoja account.
4.2 Deposit Processing
Deposits made via bKash, Nagad, Rocket, Upay, and SureCash are typically credited to your potoja account within 30 seconds of confirmation. Card and bank transfer deposits may take longer depending on your financial institution. If a deposit does not appear in your account within the expected timeframe, contact support at [email protected] with your transaction reference number.
4.3 Withdrawal Requests
Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, subject to KYC verification being complete. The minimum withdrawal amount is ৳500. potoja aims to process approved withdrawal requests within 24 hours. Withdrawal requests may be delayed if additional verification documentation is required or if the withdrawal triggers an internal compliance review.
4.4 Withdrawal Conditions
potoja reserves the right to request verification of the source of funds deposited to your account before processing withdrawal requests above certain thresholds. Withdrawals will not be processed to any payment method that was not used to fund the account, or to any third-party account. You must have wagered the full deposited amount at least once before a withdrawal of that deposit amount can be approved.
Anti-Money Laundering: potoja is committed to preventing money laundering and the use of the Platform for any fraudulent financial activity. Any account found to be involved in suspicious financial activity will be suspended immediately and the matter referred for further investigation. Deposits must be made from funds that belong to you and which originate from lawful sources.
4.5 Chargebacks
Initiating a chargeback or payment dispute with your bank or payment provider in relation to a potoja deposit without first contacting our support team is a breach of these Terms. Where a chargeback is raised, potoja reserves the right to suspend your account and recover any associated costs. We encourage players to contact [email protected] to resolve any deposit or withdrawal issues before escalating to their payment provider.
5. Betting and Gaming Rules
By placing a bet or participating in any game on the potoja Platform, you acknowledge that gambling involves an element of financial risk and that you may lose the amount wagered. potoja does not guarantee that you will win any bet or game. All bets and gaming activity are subject to the specific rules applicable to each product, sport, or game type.
5.1 Sports Betting
All sports bets placed on potoja are subject to the odds displayed at the time the bet is confirmed. Once a bet is accepted and confirmed by the Platform, it is binding and cannot be cancelled or amended except in circumstances where potoja determines that an obvious error in odds occurred. potoja reserves the right to void bets placed at clearly erroneous odds, to limit the maximum payout on any single bet or combination of bets, and to restrict betting access on specific markets for any player at any time.
For live cricket betting (including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures), odds are updated in real time and may change significantly between the moment you request a bet and the moment it is confirmed. The odds at which a bet is confirmed are the odds displayed at the time of confirmation, not at the time of initial selection.
5.2 Casino Games
All casino games available on potoja — including live dealer tables powered by Evolution Gaming and Ezugi, and slots from Pragmatic Play, NetEnt, Microgaming, Play'n GO, and other providers — use certified Random Number Generator (RNG) technology or live dealer mechanics that are independently audited for fairness. Return-to-Player (RTP) percentages for individual slot titles are available within each game's information panel.
5.3 Crash Games
Crash games including Spribe's Aviator use a provably fair algorithm. The outcome of each round is determined before the round begins and is verifiable. potoja does not manipulate the outcome of any crash game round. Players accept the inherent risk of the game format, including the possibility of the multiplier crashing before they cash out.
5.4 Bet Cancellation and Void Policy
potoja reserves the right to void any bet or wager in the following circumstances:
- The bet was placed at odds that were clearly erroneous due to a system or human error.
- The underlying event was cancelled, postponed, or significantly altered in a manner covered by the specific sport rules.
- There is evidence that the integrity of the event was compromised.
- The bet was placed in breach of these Terms or in a manner that constitutes fraud or abuse.
In the event of a void bet, the original stake will be returned to your potoja account. potoja's decision regarding voided bets is final.
Maximum Winnings: potoja applies maximum payout limits per bet and per day across all sports and game categories. Current maximum payout limits are displayed within the relevant product section of the Platform. Winnings that exceed applicable limits will be capped at the stated maximum, and the excess amount will not be paid out.
6. Bonuses and Promotions
potoja offers bonuses and promotional incentives to both new and existing players from time to time. All bonuses are subject to these general Terms and to any specific terms published alongside the individual promotion. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall apply.
6.1 Wagering Requirements
All bonus funds credited to your potoja account are subject to a wagering requirement before they can be withdrawn. The applicable wagering requirement multiplier (for example, 20x or 30x the bonus amount) is stated in the promotion's specific terms. Until the wagering requirement has been met in full, bonus funds and any winnings derived from bonus funds are not available for withdrawal.
6.2 Bonus Eligibility
Bonuses are available only to players who meet all eligibility criteria stated in the promotion terms. Unless stated otherwise, bonuses are available to one individual per household, per IP address, and per device. potoja reserves the right to withdraw any bonus if it determines that the eligibility criteria were not met at the time the bonus was claimed, or if evidence of abuse is identified.
6.3 Bonus Abuse
potoja monitors bonus activity to detect patterns that suggest abuse of the bonus system, including but not limited to: low-risk hedging strategies designed to exploit bonus wagering requirements, use of multiple accounts to claim the same bonus, and collusion between players to farm bonus funds. Where bonus abuse is identified, potoja reserves the right to void the bonus, void any winnings derived from the bonus, and close the associated account.
6.4 Bonus Expiry
Bonus funds that are not wagered within the validity period stated in the promotion's specific terms will expire automatically and be removed from your account balance. potoja is not obligated to issue a reminder before bonus expiry. It is your responsibility to monitor bonus expiry dates within your account.
Promotional Changes: potoja reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any modification will not affect bets or bonus credits that have already been confirmed and accepted under the original promotion terms.
7. Prohibited Conduct
The following actions are strictly prohibited on the potoja Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of account balance, and referral to relevant authorities where required.
- Fraudulent activity: Any attempt to defraud potoja or other players, including through the use of stolen payment methods, fraudulent chargebacks, or identity theft.
- Collusion: Coordinating with other players to gain an unfair advantage in any game, tournament, or promotion.
- Use of automated tools: Using bots, scripts, artificial intelligence tools, or any automated software to interact with the Platform, place bets, or exploit game mechanics in an unauthorised manner.
- Arbitrage betting: Systematically exploiting pricing differences across markets or promotions in a manner that contravenes the spirit of fair play on the Platform.
- Money laundering: Using the Platform to launder funds derived from unlawful activity, or depositing funds that do not belong to you or that originate from illegitimate sources.
- Match fixing: Placing bets on events in which you have any involvement, or in which you have access to non-public information that gives you an unfair advantage.
- Harassment: Abusing, threatening, or harassing potoja staff, support agents, or other users of the Platform.
- Platform exploitation: Attempting to exploit technical vulnerabilities, software bugs, or errors in the Platform for financial gain. Any winnings derived from exploiting a known or unknown bug are not payable and will be voided.
- Underage registration: Registering or attempting to register on the Platform if you are under 18 years of age, or knowingly allowing an individual under 18 to use your account.
potoja reserves the right to determine, at its sole discretion, whether any conduct constitutes a breach of these Terms. Where a breach is suspected, potoja may freeze account funds, request additional documentation, or suspend account access pending investigation. The outcome of all internal investigations is final and binding.
8. Account Suspension and Closure
potoja reserves the right to suspend, restrict, or permanently close any player account at any time for reasons including but not limited to: breach of these Terms, suspected fraudulent activity, failure to complete KYC verification, use of the Platform by a person under the age of 18, or any other conduct that potoja determines to be harmful to the integrity of the Platform or to other players.
8.1 Voluntary Account Closure
You may request to close your potoja account at any time by contacting our support team at [email protected]. Upon receipt of a voluntary closure request, potoja will process any pending withdrawals of verified real-money balances to your registered payment method before closing the account. Bonus balances and any winnings derived from unwagered bonuses will be forfeited upon voluntary account closure unless the wagering requirement has already been satisfied.
8.2 Self-Exclusion
potoja offers a self-exclusion programme for players who wish to take a break from gambling. Self-exclusion can be initiated for a minimum period of six months or on a permanent basis. During the self-exclusion period, you will be unable to log in to your account, and potoja will take reasonable steps to ensure that you do not receive promotional communications. Self-exclusion requests are processed promptly by our support team and cannot be reversed during the chosen exclusion period. For full details, please visit our Responsible Gaming page.
8.3 Inactive Accounts
An account is considered inactive if no login activity has been recorded for a period of 12 consecutive months. potoja may apply an inactivity fee to inactive accounts after this period. Players will be notified before any inactivity fee is applied. If an account balance reaches zero as a result of inactivity fees, the account may be closed. Accounts that remain inactive for 36 months may be permanently closed at potoja's discretion. Any remaining balance in a closed inactive account will be held for a reasonable period in accordance with applicable obligations.
8.4 Effect of Closure
Upon account closure (whether voluntary, enforced, or through inactivity), you will no longer be able to access any game history, transaction records, or other account data via the Platform. We recommend that you download or retain any records you may require before requesting closure. potoja will retain your personal data for the periods required under applicable data protection and anti-money laundering obligations, as set out in our Privacy Policy.
Appeals: If your account has been suspended or closed by potoja and you believe this action was taken in error, you may contact our support team at [email protected] to submit an appeal. Please include your registered username, the email address associated with your account, and a clear description of your grounds for appeal. potoja will review all appeals in good faith and respond within a reasonable timeframe. The outcome of the appeals process is final.
These Terms & Conditions were last reviewed and updated in January 2026. By continuing to use the potoja Platform after this date, you confirm your acceptance of the current version of these Terms. If you have any questions about these Terms, please contact our support team at [email protected] — our English-language team is available 24 hours a day, 7 days a week, and will be happy to assist you.
Ready to Get Started on potoja?
Now that you have reviewed our Terms & Conditions, explore what potoja has to offer — live BPL cricket odds, world-class casino tables, thousands of slots, and fast bKash deposits. Play responsibly and within your means. 18+ only.
18+ potoja.net operates for entertainment purposes only. Please gamble responsibly. Bangladesh players must be 18 years of age or older.